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Supertalker

Privacy Notice

Last updated: 2025-09-11

This Privacy Notice explains how we collect, use, disclose, and safeguard personal data when you use our website and services (together, the "Services"). It should be read together with our Cookie Policy.

If you are located in the EU/EEA/UK, we process your personal data in accordance with the GDPR/UK GDPR. In this Notice, "personal data" means any information relating to an identified or identifiable natural person.

Controller & contact

Controller: Bukata Nataliia P.IVA. ("we", "us", "our").
Email: supertalker1@gmail.com.

If you have questions about this Notice or our data practices, contact us at the email above. You also have the right to lodge a complaint with your local supervisory authority.

Personal data we collect

  • Account & profile data — name, display name, email address, avatar, password hash, and other profile fields you provide.
  • Content you submit — messages, posts, attachments, images, feedback, and other materials you upload or create on the Services.
  • Transactional data — support requests, subscriptions, purchases, and records of interactions with us.
  • Usage & device data — log data (IP address, device identifiers, browser type, operating system), pages viewed, links clicked, and timestamps. We may collect approximate location from your IP address.
  • Cookies & similar technologies — see our Cookie Policy for details.
  • Third‑party sources — if you connect third‑party services (e.g., sign‑in providers), they may share information with us according to their policies and your settings.

How and why we use personal data (purposes & legal bases)

  • Provide and secure the Services — to create and manage accounts, deliver features (e.g., chat, file upload), authenticate users, prevent fraud/abuse, ensure availability and security. Legal bases: performance of a contract; legitimate interests; compliance with legal obligations.
  • Improve the Services — to monitor performance, debug, develop new features, and conduct analytics. Legal bases: legitimate interests; consent where required for analytics cookies.
  • Communicate with you — to send service communications, respond to inquiries, and provide support. Legal bases: performance of a contract; legitimate interests.
  • Marketing (optional) — to send optional updates or newsletters if you opt in. Legal bases: consent (you can withdraw at any time).
  • Legal & compliance — to comply with legal obligations, enforce terms, and protect rights. Legal bases: legal obligations; legitimate interests.

How we share personal data

We share personal data only as described below:

  • Service providers who process data on our behalf (e.g., hosting, storage, analytics, email delivery, customer support), bound by confidentiality and data‑processing terms.
  • Other users when you choose to share content or participate in chats, groups, or public areas.
  • Legal/Compliance when required by law or to protect rights, safety, and security.
  • Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

International data transfers

If we transfer personal data outside your jurisdiction (e.g., to service providers in other countries), we will rely on appropriate safeguards such as Standard Contractual Clauses and will assess the necessity and proportionality of such transfers.

How long we keep personal data

We keep personal data only as long as necessary for the purposes described above, including to comply with legal, accounting, or reporting obligations. Typical retention periods are: account data — for the life of your account; content — until you delete it or your account is deleted; logs — typically up to 12–24 months unless we need them longer for security/investigation.

Your privacy rights

Depending on your location, you may have the right to access, rectify, erase, restrict, or object to processing of your personal data, receive a copy (data portability), and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, contact us at supertalker1@gmail.com. We may need to verify your identity before responding.

Automated decision‑making

We do not engage in automated decision‑making that produces legal or similarly significant effects without human review. If this changes, we will inform you and provide meaningful information about the logic involved and the consequences.

How we protect personal data

We use technical and organizational measures appropriate to the risk, including encryption in transit, access controls, least‑privilege practices, and regular monitoring. However, no method of transmission or storage is 100% secure.

Children’s privacy

Our Services are not directed to children under 13 (or the age required by your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to request deletion.

Changes to this Notice

We may update this Notice from time to time to reflect changes in technology, law, or our practices. When we make changes, we will update the “Last updated” date above and, where appropriate, notify you and/or seek consent again.

Contact

Questions or requests? Email us at supertalker1@gmail.com.